Use VITA site computer, Internet connection, and printer to enter your tax information into an online tax preparation program, and then electronically file and print your federal and state tax returns. IRS certified volunteers will be on hand to assist you with the tax program and answer questions that do not involve tax counseling or advice.


Am I eligible?

Married couples or singles – with or without children – with incomes below $58,000 are eligible for free online tax filing.

Is this service right for me?

If you have an e-mail address, and you regularly use the Internet for such things as Facebook or online shopping, you should consider using this free online tax filing service. If you have thought about filing your own taxes but never did because you thought it would be better to have someone help you, this option might be worth trying. You will have all the convenience of a walk-in service (no appointment required,) and the added security of having a qualified tax preparer on hand if you have questions. The online tax preparation program has been used and trusted for many years by tens of thousands of taxpayers, and is proven to be easy and reliable

The online self-filing tax program is recommended for individuals who have earned income – W-2 or 1099 – to report. Nearly all other types of income – except foreign income – can also be reported using the online program. This includes business (Schedule C) and farm income. Individuals who are not required to file a federal or state tax return, but are filing for the State of Michigan Home Heating Credit or Homestead Property Tax Credit should NOT use self-service and should call to schedule an appointment for full-service assistance.

Who is providing this service and why?

The free online filing tax program is provided by a national partnership of Goodwill Industries International, United Way Worldwide, and National Disability Institute with funding from the Walmart Foundation. These organizations are partnering to ensure more people have access to free tax preparation services, and that more eligible taxpayers claim and keep all of the tax credits they have earned. The national partners connected with community organizations throughout the U.S. to provide local assistance and support in promoting free online self-filing. The local partner here is Goodwill Industries of West Michigan – the lead agency for the local Volunteer Income Tax Assistance (VITA) coalition. VITA Services for West Michigan is a community partnership between the IRS and 15 local nonprofit organizations.

What do I have to do?

Contact CALL 2-1-1 – dial 211 or 1-877-211-5253 – to find a VITA site near you that offers self-service assisted online tax filing, and pick a day and time that is most convenient for you – no appointment required! Collect the Social Security numbers for everyone who will be included on the tax return, and gather all your tax documents and information you may need for any credits or deductions. If you filed a return last year, bring a copy of the return with you. If you used a PIN (Personal Identification Number) to electronically file last year’s return, you should also have that with you. Either the Adjusted Gross Income (AGI) reported on last year’s tax return or the PIN is needed for the online tax program. If you do not have either of these, a volunteer will be able to assist you in getting the information you need to start a return.