Welcome to the volunteer training resource page set up to provide resources to volunteers training to become a free tax preparer.

The information below was created to assist you in your IRS certification as a volunteer for Goodwill VITA Services for West Michigan.

The training materials are for you to use at your convenience. If you have any questions on using the materials or the tax information provided, please do not hesitate to contact us at vitataxes@goodwillwm.org.

These online modules provide an opportunity to learn at your own pace and at your convenience.


Introduction to VITA services and becoming a volunteer

  1. Introduction Training Video
  2. Introduction Presentation
  3. Password and Training Access Information Sheet

VITA Volunteer Training Platform

This training platform contains twelve modules to prepare you to pass the IRS Volunteer Standards of Conduct, Intake, Interview and Quality Review, and Basic Volunteer Certification Tests.

We recommend you complete the modules in order by sorting by "Title." Or feel free to browse each module in the order assigned by your local VITA program. 

This resource is free and open to all VITA volunteers, program managers, site coordinators, and others. Feel free to access and/or download as many of the materials as you’d like! Click here to access all twelve modules.


State of Michigan Tax Law Training

Aside from the training itself, there are plentiful practice examples and situations available.

  1. State of Michigan Tax Preparation Training Video
  2. State of Michigan Tax Preparation Presentation
  3. County Codes
  4. School District Codes

State of Michigan - City Tax Law Training

  1. City Training Video
  2. City Training Presentation


Link & Learn

Link & Learn is a self-paced e-learning platform for the Volunteer Income Tax Assistance program. Click here to access all training and certification materials.

Interested in Volunteering?

Contact Jasam Brett Layne-Roy
Email: jlayne@goodwillwm.org
Phone: (231) 722-7871 ext. 1073